FTSE Indices - Billing changes for Pro Subscribers

ICE Data Services -

FTSE Indices - Billing changes for Pro Subscribers  

Effective January 1st, 2011 the FTSE Index company will directly invoice Pro Subscribers for their access to RT and Delayed FTSE Index values.  This change will not apply to the FTSE ST indices ("FTSE Singapore Indices") or the FTSE Bursa Malaysia (included in the "Bursa Malaysia Exchange and Indices").

What will the approval process be?  All Pro Subscribers will be required to complete an "Entitlement Request Form" which is available by clicking here, or by emailing realtime@ftse.com.  Completed "Entitlement Request Forms" should be submitted to realtime@ftse.com for approval by FTSE.  Once approved, FTSE will notify us and we will entitle the FTSE data on the 1st day of the next calendar month.

What will happen if I don't complete the agreements with FTSE by the 1st January 2011?  FTSE is working to ensure that all clients will have signed a licence by this date. If they have not, but are in negotiations, FTSE will offer a "grace period" of 3 months, until the 31st March 2011. 

What will happen to clients who still haven’t completed agreements after the "grace period" expires?

It will be FTSE’s obligation to notify us of clients who are not permitted to receive the FTSE indices. Any billing incurred from the 1st January 2011, will be FTSE’s responsibility.

What will happen to clients who do not complete agreements with FTSE? If agreements are not completed, FTSE will provide us with a 30 day notice to remove FTSE data from the account. 

How can I contact FTSE for permissioning or billing issues?  FTSE can be contacted by emailing realtime@ftse.com.  FTSE will work with directly with the client to resolve any billing or permissioning questions.